User Experience for commuters

During the entire commuting journey, there are plenty of moments ripe for extra experiences. On the train, tram, bus, in the station or any other public space, citizens can be entertained, connect to new people or even spend time working. On the other hand, sometimes a trip doesn’t go to plan and commuters could use support and reassurance.

Each touchpoint between a citizen and mobility is an opportunity to create a meaningful moment.